Please feel free to contact us at any time with any questions or concerns you might have under the "Contact Us" section. We will be happy to help you!
Please note we do not process or ship orders Saturdays and Sundays. We process and ship all orders Monday through Friday in the order in which they are received. Shop KPK Designs ships daily.
If you use a Credit Card for your purchase from Shop KPK Designs your item will ship in the order it was received and without any payment processing delay.
You do not need a PayPal account to check out with PayPal. It will give you the option to use your PayPal account or not while your checking out.
Once your order has been shipped you will receive an email from Shop KPK Designs with a tracking number. You can use that number to track your package through during it's journey to your home.
All items will be shipped Via USPS First Class (usually if under a pound) and mostly Priority Mail unless other arrangements have been made. Priority mail takes between 2-3 business days for delivery and USPS First Class or Parcel Post app 3-7 business days. Our current turn around time is three weeks. Once the order has been shipped please allow 2-7 days shipping time. If you have any questions or concerns about shipping please feel free to contact us. If your need your order rushed please contact us and see if its available during this time. We are not responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking number we provide please contact USPS.
We do ship international but our shopping cart is not set up to charge for international shipping. If our shipping charge does not cover the cost to ship your package we will invoice you the difference for shipping. If the difference is not paid within 48 hours we will refund your order.
ORDER PROCESSING AND FULFILLMENT
Please note that we do not process or ship orders Saturdays and Sundays. We process orders Monday through Friday and ship orders every Friday. Orders are processed in the order in which they are received.
All items purchased "On Clearance" are not eligible for returns and are considered Final Sales.
All items are customized to fit you and there will be NO REFUNDS. If your bracelet doesn’t fit you, don’t worry…we can resize your bracelet for a small fee.